We understand that "life happens" and that at times it is necessary to change an appointment. We ask your understanding and cooperation with our cancellation policy.

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Please respect our scheduling by keeping appointments and providing a minimum of 24 hours notice when canceling or rescheduling appointments. Because your appointments are guaranteed reservations reserved for you [and a therapist has committed their time for this appointment], full payment is required for a *No-show" (0% refund for prepaid appointments) and 50% of the applicable price if an appointment is cancelled/rescheduled less than 24 hours prior to the scheduled start time.

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We will make every attempt to fill your appointment slot for a cancellation. If we are able to fill your appointment with another client, or if you find someone to take your slot, we will not charge the cancellation fee.